Effective Date: 10/06/2025
At NutriLab, we are committed to protecting your personal data and ensuring transparency regarding how we collect, use, and store it. This Privacy Policy outlines how we handle your information when you visit our website or engage with our services.
1. Who We Are
NutriLab is an ISO/IEC 17025:2017 accredited laboratory offering microbiological and chemical analysis services. Our legal address is:
12 Omirou Avenue, Office 103, Aradippou 7102, Larnaca, Cyprus
Website: www.nutrilab.com
Email: info@nutrilab.com
Phone: (+357) 24 813 812
2. What Information We Collect
We may collect and process the following personal data:
- Contact Information: Name, email address, phone number, and company name.
- Service-Related Data: Information you submit when requesting analysis or reports.
- Technical Data: IP address, browser type, and usage patterns collected via cookies.
- Communication Records: Any messages, inquiries, or support requests.
3. How We Use Your Information
We process your data for the following purposes:
- To respond to inquiries and provide requested services
- To issue analysis reports or invoices
- To communicate updates or notices regarding services
- To maintain internal quality control and compliance
- To improve our website and user experience
We do not sell or share your data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your data based on:
- Consent – when you voluntarily submit forms or subscribe to updates.
- Contractual Necessity – when processing is required to deliver a service.
- Legal Obligation – for regulatory or quality accreditation requirements.
- Legitimate Interest – to improve service delivery and laboratory operations.
5. Data Retention
We retain personal data only as long as necessary for the purposes outlined above, including to meet accreditation and legal recordkeeping standards.
6. Your Data Rights (Under GDPR)
You have the right to:
- Access the data we hold about you
- Request correction or deletion of your personal data
- Withdraw your consent at any time
- Object to processing or request data portability
- Lodge a complaint with a supervisory authority (e.g., Office of the Commissioner for Personal Data Protection, Cyprus)
To exercise any of these rights, contact us at info@nutrilab.com.
7. Cookies and Website Tracking
We use basic cookies to improve website functionality and monitor usage patterns. You can control cookie preferences through your browser settings.
8. Data Security
We implement appropriate technical and organizational safeguards to protect your personal information, including secure data storage, limited access controls, and compliance with ISO/IEC 17025:2017 data handling protocols.
9. Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices of other websites and encourage you to read their policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
📍 Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
NutriLab
12 Omirou Avenue, Office 103
Aradippou 7102, Larnaca, Cyprus
📧 info@nutrilab.com
📞 (+357) 24 813 812
